Book Review of Employee identity in Indian call centres: The notion of professionalism Ernesto Noronha, Premilla D'Cruz, 2009. Response Books (Sage), New Delhi, 2009

Publication Type:

Journal Article

Authors:

Carol Upadhya

Source:

IIMB Management Review, Indian Institute of Management, Volume xx, p.1–2 (2010)

URL:

http://eprints.nias.res.in/143/